I am pleased to note that the company is now in full legal compliance in accordance with the Articles of Incorporation. However, I remain concerned that, notwithstanding the recent appointment, we may continue to experience operational inertia in respect of performance and oversight.

I would therefore like to draw your attention to several matters that require prompt consideration and remedial action under Sections 3(a) and 3(b) of the Memorandum of Association of Church Mews Management Company (Mitcham) Ltd.

1. External Cladding
   The external cladding of Noble Court is in a notably extremely dirty and unsightly, which detracts from the overall aesthetic and kerb appeal of the property. It is observed that the white cladding has not been cleaned for over ten years and is looking a grubby grey in colour. A comprehensive deep-clean using water and an appropriate proprietary detergent is urgently required.
2. Internal Fire Doors and Electrical Cupboard Doors
   These doors require cleaning with water and a suitable proprietary detergent. Their current state of grubbiness has become more apparent following the recent internal redecoration works—works which were undertaken on decisions made by a single director acting unilaterally at that time, making any decisions invalid. I recommend that a monthly cleaning schedule be instituted for these fixtures.
3. Front Boundary Wire Mesh
   The existing wire mesh along the frontage of Noble Court has significantly deteriorated and no longer serves its intended function of preventing windblown litter ingress. It has been in this state for in excess of one year. Having been in place for more than a decade and subjected to multiple repairs, it has exceeded its serviceable lifespan and should be fully replaced.
4. Wooden Boundary Fence
   A large hole remains in the wooden boundary fence within Noble Court. This has existed for several years and detracts considerably from the kerb appeal, presenting an image of neglect. It is worth noting that, while this damage has gone unrepaired, company funds were previously utilised to repair a fence owned and installed by neighbouring flats. This inconsistency warrants immediate review.
5. Non-Functional Exterior Lighting
   One of the recently replaced exterior bulkhead lights has never functioned since installation. Should there be no intention to investigate and rectify the issue, it would be preferable to remove the fixture entirely, as its current state conveys a sense of neglect and diminishes the overall ambience of the development.
6. Former Japanese Knotweed Area
   The area where Japanese Knotweed once proliferated has been left in a neglected state, resembling wasteland. The bed now requires clearing and replanting to restore the shrubbery previously established there. While this work should ideally be undertaken in the spring, there is time in abundance for planning and procurement.
7. Discarded Metal Containers
   Two rusted metal catering tins have been left discarded outside Block 25–32 for several years. These are unsightly and further contribute to an impression of neglect. Prompt removal is required.
8. Bulky Refuse Management
   Bulky waste is often left for an excessive period before disposal. Considering the previously reported budget surplus of £7,000—then allocated to the interior decoration—it is evident that adequate funds are available to facilitate more timely waste removal. Extended accumulation of such refuse detracts from both the kerb appeal and the perceived maintenance standards of Noble Court.
9. Noble Court Signage
   The existing blue plastic “Noble Court” signage is of inferior quality, visibly worn, and beyond its serviceable life. It should be removed and replaced with signage of a more durable and aesthetically suitable design. The current sign contributes to an overall impression of neglect.

I trust that the above matters will receive your prompt attention and that appropriate remedial action will be undertaken in due course, in alignment with the company’s governance obligations and commitment to maintaining a well-presented and responsibly managed development.

Many thanks for this - I do note your ‘inertia’ comment - some people have a life to live - it is so kind of you to scour the property for things that do not seem to reach your high standards.

We will discuss these and you may now relax as we are now fully staffed.